Frequently Asked Tenant Questions
Q: Can you hold a place before I apply?
Q: Do I pay first month’s rent and last month’s rent with my security deposit?
A: Typically we request only first month’s rent and your security deposit.
Q: How old do you have to be to apply?
A: 18 years old.
Q: Is the deposit refundable?
A: We would love to refund your deposit to you. Please leave the place with no damages.
Q: Who needs a cosigner?
A: There are times you may need a cosigner. We assess your credit history and make that determination.
Q: You have a property I want to rent. How do I apply?
A: Please visit our website to apply online.
Q: How do I pay rent?
A: You may mail your rent to our office - Smart Rentals 2309 S. Big Bend
Blvd. Maplewood, MO 63143 or pay through your tenant portal.
Q: I want to get a pet. What do I do?
A: There is a $200 non-refundable pet security deposit for up to two pets at 25lbs a piece.
Q: My lease expiration is coming and I want to move out. What do I do?
A: We will be sad to see you go but wish you well on your next adventure.
Please give us at least 30 days notice.
Q: Who is responsible for paying for repairs & maintenance requests?
A: We are happy to provide general maintenance for our tenants.
If it is caused by our tenants, unfortunately they are responsible.
Smart Rentals is committed to ensuring that its website is accessible to people with disabilities. All the pages on our website will meet W3C WAI's Web Content Accessibility Guidelines 2.0, Level A conformance.
Any issues should be reported to
Service@STLSmartRentals.com. Website Accessibility Policy