Frequently Asked Tenant Questions

  • Q: Can you hold a place before I apply?

    A: No.
  • Q: Do I pay first month’s rent and last month’s rent with my security deposit?

    A: Typically we request only first month’s rent and your security deposit.
  • Q: How old do you have to be to apply?

    A: 18 years old.
  • Q: Is the deposit refundable?

    A: We would love to refund your deposit to you. Please leave the place with no damages.
  • Q: Who needs a cosigner?

    A: There are times you may need a cosigner. We assess your credit history and make that determination.
  • Q: You have a property I want to rent. How do I apply?

    A: Please visit our website to apply online.
  • Q: How do I pay rent?

    A: You may mail your rent to our office - Smart Rentals 2309 S. Big Bend Blvd. Maplewood, MO 63143 or pay through your tenant portal.
  • Q: I want to get a pet. What do I do?

    A: There is a $300 non-refundable pet security deposit for up to two pets at 25lbs a piece.
  • Q: My lease expiration is coming and I want to move out. What do I do?

    A: We will be sad to see you go but wish you well on your next adventure. Please give us at least 30 days notice.
  • Q: Who is responsible for paying for repairs & maintenance requests?

    A: We are happy to provide general maintenance for our tenants. If it is caused by our tenants, unfortunately they are responsible.

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