Frequently Asked Tenant Questions

• Q: Can you hold a place before I apply?

  A: No.

• Q: Do I pay first month’s rent and last month’s rent with my security deposit?

  A: Typically we request only first month’s rent and your security deposit.

• Q: How old do you have to be to apply?

  A: 18 years old.

• Q: Is the deposit refundable?

  A: We would love to refund your deposit to you. Please leave the place with no damages.

• Q: Who needs a cosigner?

  A: There are times you may need a cosigner. We assess your credit history and make that determination.

• Q: You have a property I want to rent. How do I apply?

  A: Please visit our website to apply online.

• Q: How do I pay rent?

  A: You may mail your rent to our office - Smart Rentals 2309 S. Big Bend Blvd. Maplewood, MO 63143 or pay through your tenant portal.

• Q: I want to get a pet. What do I do?

  A: There is a $300 non-refundable pet security deposit for up to two pets at 25lbs a piece.

• Q: My lease expiration is coming and I want to move out. What do I do?

  A: We will be sad to see you go but wish you well on your next adventure. Please give us at least 30 days notice.

• Q: Who is responsible for paying for repairs & maintenance requests?

  A: We are happy to provide general maintenance for our tenants. If it is caused by our tenants, unfortunately they are responsible.